AI CallBot Platform
Callbot using multiple AI providers including ChatGPT/OpenAI, OpenAI STT, Google STT/TTS streaming and VoiceRSS, with KPIs to monitor performance.
These examples show my experience building real production systems, not only demos.
Callbot using multiple AI providers including ChatGPT/OpenAI, OpenAI STT, Google STT/TTS streaming and VoiceRSS, with KPIs to monitor performance.
Kamailio/OpenSIPS SBC with WebRTC gateway, TLS/TCP/UDP, RTPengine, failover, HA, multi-domain routing, IP/username authentication and CC limits.
Designed the link between CRM and VoIP: SIP trunks, call recording, AMI decision engine, queues, predictive dialing, multi-server dispatch, CDR and billing integration.
IP voice, video, mail, voicemail, chat, router, proxy, web server, PSTN gateway, firewall, fax, recording, billing, IPBX UI, STT and TTS in one platform.
Call center features including predictive dialing, intelligent dispatch to agents, waiting lines, recordings, real-time MP3 conversion and operations scripts.
Monitoring for inbound/outbound calls, troubleshooting tools, SIP packet analysis, CDR trend analysis, VoipMonitor and service health dashboards.