Telecommunications engineer with 17+ years in VoIP, cloud voice and AI automation.
I started in VoIP in 2008 and have led projects around PBX, SIP routing, SBC, call centers, billing, monitoring, security and now AI voice agents.
Professional summary
I specialize in designing and operating production voice systems based on Asterisk, Kamailio, OpenSIPS, RTPengine, WebRTC and Linux. My work covers architecture, implementation, troubleshooting, DevOps, API integration and level 3 support.
My current focus is combining modern telecom infrastructure with AI: real-time speech-to-text, text-to-speech, LLM orchestration, AI callbots, voice analytics, call automation and CRM integrations.
Senior VoIP Engineer — Masdr, Saudi Arabia
AI callbot, STT/TTS streaming, cloud inbound/outbound voice and telecom automation.
Senior VoIP Engineer — BatchService, USA
Call center automation, CRM integration, scripts and production workflow optimization.
VoIP Network Engineer / L3 — ComunikCRM
PBX, CRM, billing, wholesale telecom, monitoring, HA, LCR and platform leadership.
VoIP Engineer & Team Leader
OpenSER/Kamailio, Asterisk, carrier interconnect, call centers, Linux security and network support.